Refund policy
Return & Refund Policy
At Midas Touch Supplies, we are committed to providing professional-grade barber tools and supplies you can trust. Your satisfaction is important to us.
Returns
We accept returns within 7 days of delivery.
To qualify for a return:
• The item must be unused
• The item must be in its original packaging
• The item must be in the same condition you received it
• Proof of purchase is required
For hygiene and safety reasons, we cannot accept returns on used clippers, trimmers, shavers, blades, or any opened grooming tools.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 24 hours of delivery.
Email: midastouchsupplies@gmail.com
Include:
• Your order number
• Clear photos of the item
• A brief description of the issue
We will review the claim and provide a replacement or resolution as quickly as possible.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect or defective.
Shipping charges are non-refundable.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved, refunds will be issued to your original payment method. Please allow 5–10 business days for your bank to process the refund.
Final Sale Items
Clearance items, opened products, and special-order items are final sale and cannot be returned.